GENERAL TERMS AND CONDITIONS
According to L.R. (regional law) of Veneto Region n°33/2002 art. 25 paragraph 10 Bassano del Grappa Hostel is an accommodation facility thus being at the availability of the guests for a limited period of time and has as main values hospitality and mutual respect.
Every person entering the facilities is bound to accept and observe Hostel’s Rules and Regulations.
1) RECEPTION SCHEDULE
Monday to Friday from 8.00AM to 1:00PM from 2PM to 9PM
Saturday from 8.00AM to 9.00pM a
Sunday from 8AM to 12AM and from 6.00PM to 9.00PM
-On arrival guests are required to exhibit a valid identification card (ID, passport) and pay for their stay.
-Check-in time is:
Monday to Saturday: 2PM till 9PM
Sundays: 6AM till 9PM
Hostel Staff is available to meet specific demands by pre-arrangement. In the event of
a check-in time diverse from the aforementioned timetable, guests might have access to the Hostel by calling before 6PM to the following numbers:
+39 331 1576723.
-According to the art. 25, paragraph 10 of the regional Law 33/2002, hostel guests are allowed to remain for a maximum of 15 consecutive days unless they prove a reason to prolong their stay (i.e. work or studies but they need to provide documentation).
-Children under the age of 16 may not stay at the hostel unless accompanied by an adult responsible for the under-aged behaviour.
-During their stay guests are required to occupy only the room and the bed they have been given.
-Guests are required to rearrange their own bed, to keep clean and maintain order.
-Staff will keep clean only rooms and common areas.
-Staff might enter rooms even if guests are absent in order to clean and guarantee hostel daily activities.
-During their stay guests are responsible for their own belongings and values. Staff should not be held liable for any loss or damage.
-Hostel is not responsible for any vehicles parked outside, neither of the values left inside the car, nor of the belongings left in the bicycle storage.
5) GUESTS BEHAVIOUR
During their stay guests are required to:
-cooperate on the cleaning and tiding of the room and common areas
-silence must be observed during resting time (from 11.00PM to 7.00 AM)
Inside and on the premises of the hostel is strictly forbidden:
Guests will be expected to reimburse the hostel for any damage caused by inappropriate behaviour during their stay.
-Check-out time is at 10.00AM. Guests checking out later will be asked to pay for an extra night.
-When checking out guests need to give back the keys and any other equipment they got from the hostel and leave the room as they found it.
-Bed sheets should be put inside the pillowcase and left outside the door of the room.
-Keys are to be delivered to the reception operator if the reception is open or left in the box outside the reception if it is closed.
Disruptive or unacceptable behaviour will result in the eviction of the responsible person(s) from the hostel.